Heybaji Privacy Policy
Protecting your personal information is our top priority. This page explains how heybaji collects, uses, and stores your data — and what rights you have over it.
Last updated: January 2026Heybaji is committed to protecting the personal data of users in Bangladesh. This Privacy Policy explains what information we collect, how we use it, and what rights you have over your data. By using our platform, you agree to this policy. If you have any questions, FAQ View.
Types of Data Collected & How We Collect It
Account & Identity Information
When creating an account, we collect the following information:
- Full name, date of birth, and national ID number.
- Mobile number and email address.
- Residential address (including district and division).
- Copies of government-issued documents for identity verification (KYC).
This information is used solely for account management and security purposes.
Payment, Device & Usage Information
Information collected during financial transactions and platform use:
- Deposit and withdrawal amounts (BDT/৳) and transaction timestamps.
- Partial bKash, Nagad, or Rocket number (full numbers are never stored).
- Device type, operating system, and browser version.
- IP address and general location information.
- Platform activity logs — pages visited and session duration.
How Your Data Is Used & Shared with Third Parties
Heybaji uses the data it collects for the following purposes:
- Account Management: Registration, login verification, and identity confirmation.
- Transaction Processing: Processing deposits and withdrawals.
- Platform Improvement: Analyzing user behavior to improve service quality.
- Security Assurance: Fraud detection and account protection.
- Customer Support: Providing necessary information to support agents for issue resolution.
- Legal Compliance: Compliance with applicable laws and regulatory guidelines in Bangladesh.
Heybaji does not sell your personal data to third parties. However, limited information may be shared with trusted service providers for legal compliance, payment processing, or security verification — always under a confidentiality agreement.
Cookies & Tracking Technologies
Heybaji uses cookies and similar tracking technologies on its website. Cookies are small text files stored on your device that help improve your experience on future visits.
These cookies are essential for maintaining login sessions and platform security. Without them, the platform will not function properly.
Helps us understand which parts of the platform users engage with most, so we can improve the overall experience.
These cookies remember your language preference and other personal settings.
You can disable cookies through your browser settings, though this may limit certain features.
Data Storage & Security Measures
Heybaji applies industry-standard security measures to protect user data. All data transfers are conducted through encrypted channels.
- Encryption: All sensitive data is protected using modern encryption methods.
- Server Security: 24/7 server monitoring and prevention of unauthorized access.
- Retention Period: Data is retained for as long as your account remains active. After closure, certain information may be kept for a defined period as required by law.
- Access Controls: Only authorized personnel can access data on a need-to-know basis.
- Security Audits: Regular cybersecurity assessments are conducted.
In the event of a data breach, heybaji will notify affected users as promptly as possible.
User Data Rights
You can request a copy of the data we hold about you at any time. We will provide it within the specified timeframe after your request.
If your account contains incorrect or outdated information, you can request a correction. Our support team can update your details on your behalf.
You may request deletion of your personal data alongside a request to close your account. Some data may need to be retained for a specified period due to legal obligations.
Policy Updates & Contact
Heybaji reserves the right to update this Privacy Policy as needed. Any changes will be published on this page with the effective date. For significant updates, users will be notified via their registered email or through a platform notice.
Continued use of the platform after any updates will be considered acceptance of the revised policy. For any questions about this policy or requests regarding your data:
- Email: [email protected]
- Support: FAQ page More details are available.
We aim to respond to data-related requests within 5 business days. For more detailed legal information, please visit our Terms & Conditions Page View.
Your Data, Our Responsibility
Every transaction and personal detail you share on heybaji is fully protected. Play safely and enjoy with complete peace of mind.